Refund & Returns Policy – VIPER GUNS

Refund and Returns Policy

At VIPER GUNS, we want you to be completely satisfied with your purchase. If you’re not satisfied for any reason, we offer the following refund and return policies.

1. Returns

If you are not completely satisfied with your purchase, we accept returns under the following conditions:

Returns must be made within 30 days of the purchase date.
Items must be in their original, unused condition with all packaging, tags, and accessories.
Firearms, ammunition, and customized products are non-returnable unless defective.
All returns require proof of purchase, such as the original receipt or order number.

2. How to Return an Item

To return an item, please follow these steps:

Contact our customer service team at info@viperguns.com to initiate a return.
Provide your order number and details of the item you wish to return.
Once your return is approved, you will receive instructions on how to send the item back.
Customers are responsible for return shipping costs unless the return is due to an error on our part.

3. Refunds

Once we receive and inspect the returned item, we will process your refund. Please note the following:

Refunds will be issued to the original payment method.
Shipping fees are non-refundable, unless the return is due to our error.
Refunds can take 5-10 business days to process, depending on your bank or payment provider.

Terms and Conditions

By using VIPER GUNS’ website and services, you agree to the following Terms and Conditions:

1. General

These terms govern your use of the VIPER GUNS website and all transactions conducted through it. If you do not agree with these terms, please do not use our website or make purchases from us.

2. Product Availability

All products are subject to availability. We reserve the right to limit quantities or refuse service to customers at our discretion.

3. Pricing

All prices listed on the VIPER GUNS website are in U.S. dollars and are subject to change without notice. We make every effort to ensure that the prices listed on the website are accurate, but errors may occur.

4. Payment

We accept all major credit cards and PayPal for payments. You are responsible for ensuring that your payment information is accurate and up-to-date.

5. Shipping and Delivery

We strive to ship orders within 1-2 business days. Shipping times may vary depending on your location, and delivery times are estimates only. VIPER GUNS is not responsible for delays caused by the carrier or customs for international orders.

6. Legal Compliance

By purchasing from VIPER GUNS, you confirm that you are legally allowed to purchase and possess the items you order. You are responsible for ensuring compliance with all local, state, and federal laws regarding the purchase and possession of firearms and related products.

7. Limitation of Liability

VIPER GUNS is not liable for any damages, loss, or injury resulting from the use of our products. By using our website and services, you agree to indemnify VIPER GUNS against any claims or damages arising from your use of the products purchased from us.

8. Changes to Terms

We reserve the right to update or modify these Terms and Conditions at any time. Any changes will be posted on this page, and the updated terms will be effective immediately upon posting.